I. THE COMMITMENT

Justina Freel Studio (“The Studio,” “we,” “us,” or “our”) is committed to protecting the privacy of our patrons and collectors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, inquire about a bespoke commission, or otherwise interact with the Studio. By accessing this website, you consent to the practices described in this policy.

II. INFORMATION COLLECTED

The Patron Information We collect information you voluntarily share to facilitate the commission process, including:

Name and Partner’s Name Email address Billing and shipping addresses (The Sanctuary) Phone number (optional) Payment information (processed securely through third-party processors) Details submitted in inquiry forms for bespoke commissions (The Narrative) Any correspondence or communications with the Studio

Note: We never request or store sensitive personal information such as government ID numbers or medical data.

The Digital Footprint When you visit the website, we automatically collect technical data to ensure site performance:

IP address and device type Browser type and version Pages viewed and time spent (Analytics) Cookies and tracking technologies to maintain functionality and preferences You may disable cookies through your browser settings, though doing so may affect site functionality.

III. USE OF INFORMATION

We use collected information solely to:

Process and fulfill commission orders Communicate regarding shipping, timelines, and inquiries Prepare bespoke commission consultations and Commission Agreements Respond to client requests Comply with legal and tax obligations

The Studio does not sell, rent, or trade your information.

IV. DATA SECURITY

We implement industry-standard technical and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or misuse. Online payments are processed through secure, PCI-compliant third-party platforms. The Studio never accesses or stores full payment card numbers. While no data transmission over the internet is guaranteed completely secure, we maintain strict measures to reduce risk.

V. DATA RETENTION

We retain personal information only as long as necessary to:

Fulfill the commission Satisfy legal, tax, and accounting requirements Maintain the studio archive Information no longer required is securely deleted or anonymized.

VI. YOUR RIGHTS

Depending on your location, you may have the right to:

Access the personal information we hold about you Request corrections, updates, or deletion of your data (except where legally required to retain it) Opt out of communications To exercise these rights, contact: hello@justinafreel.com

VII. CHILDREN’S PRIVACY

This website is not intended for individuals under 16. We do not knowingly collect personal information from children. If such information is discovered, it will be promptly deleted.

VIII. INTERNATIONAL VISITORS

If you are accessing the website from outside the United States, you acknowledge that your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your jurisdiction. We take all reasonable measures to safeguard your information in accordance with this Privacy Policy.

IX. THIRD-PARTY LINKS

The website may contain links to third-party sites (e.g., press or partners). We are not responsible for the privacy practices, content, or policies of those sites. You are encouraged to review their privacy policies independently.

X. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.

XI. CONTACT

For questions regarding this Privacy Policy or the handling of your information, you may contact the Studio directly:

hello@justinafreel.com