Privacy Policy

Last updated 01 December 2025

Justina Freel Studio (“Studio,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, inquire about a bespoke commission, or otherwise interact with the Studio.

By accessing this website, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect information you voluntarily share, including:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (optional)

  • Payment information processed through secure third-party payment processors

  • Details submitted in inquiry forms for bespoke commissions

  • Any correspondence or communications with the Studio

We never request or store sensitive personal information (such as government ID numbers or medical data).

Automatically Collected Information

When you visit the website, we automatically collect technical data such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages viewed and time spent

  • Referring website or link

  • Basic analytics and traffic metrics

This information helps improve site performance and user experience.

Cookies + Tracking Technologies

We use cookies and similar technologies to:

  • Maintain website functionality

  • Remember your preferences

  • Analyze site traffic and performance

You may disable cookies through your browser settings, though doing so may affect site functionality.

How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate about purchases, shipping, and inquiries

  • Prepare bespoke commission consultations and Acquisition Agreements

  • Respond to messages and client requests

  • Improve website performance and user experience

  • Maintain security and prevent fraudulent activity

  • Comply with legal and tax obligations

We do not sell, rent, or trade your information.

Data Security

We implement industry-standard technical and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or misuse.

Online payments are processed through secure, PCI-compliant third-party platforms. The Studio never stores full payment card numbers.

No data transmission over the internet can be guaranteed completely secure, but we maintain strict measures to reduce risk.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill purchases

  • Provide commissioned services

  • Satisfy legal, tax, and accounting requirements

  • Maintain legitimate Studio operations

Information no longer required is securely deleted or anonymized.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data (except where legally required to retain it)

  • Opt out of marketing communications

  • Restrict or object to certain processing activities

To exercise these rights, contact: hello@justinafreel.com

Children’s Privacy

Children’s Privacy

This website is not intended for individuals under 16. We do not knowingly collect personal information from children.
If such information is discovered, it will be promptly deleted.

This website is not intended for individuals under 16. We do not knowingly collect personal information from children.
If such information is discovered, it will be promptly deleted.

International Visitors

If you are accessing the website from outside the United States, you acknowledge that your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your jurisdiction.
We take all reasonable measures to safeguard your information in accordance with this Privacy Policy.

Third-Party Links

The website may contain links to third-party sites. We are not responsible for the privacy practices, content, or policies of those sites. You are encouraged to review their privacy policies independently.

Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.

Contact

For questions regarding this Privacy Policy or the handling of your information, you may contact: hello@justinafreel.com